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I took video of the drain during the process because my time was very limited I was there for a wedding that my whole family was staying in the hotel and we were all from out of town and I live over six hours away and was very tired and needed to shower so I had no choice but to unclog the drain myself and in the process some thing in the drain cut the side of my finger as shown in the video the tool that I was using was not even nowhere near able to cut the side of my finger. Upon entry of the room It was the most disgusting establishment I’ve ever encountered, hair clogging the tub with others peoples Bodily fluid, dirt and grime, paper of some sort all in the drain. I was then told that my card had to be ran again because I was not given the two nights requested. Then magically a two bed room was available after complaining. Upon arrival I was told my room was double booked and I had to get a single bed room for 4 people. Why should we?īefore arrival i requested a double bed room for two nights. Interestingly, the hotel in response to my similar comments on their website simply requested we give them another chance. I am sorry to report this inn experience was a disappointment and warrants reconsideration if hygiene is important. The hide-a-bed that my daughter slept in was broken down and sagged making her stay very uncomfortable. We discovered the next night sheets still had not been changed. I even pointed it out to the night manager after the 5th night, who assured me he would pass on the concern to housekeeping.

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We know this because my wife had a small scab on her elbow that cracked and bled a few drops of blood on the first night and the bloodied sheet was never changed during our entire stay. The sheets on our bed were not changed for the entire 6 nights of our stay. However, we found a long hair in the fresh tray of eggs one morning. Hotel renovations moved the breakfast room to a small conference room which created understandable congestion. Our concerns have to do with hygiene and housekeeping. Each time we contacted the hotel to confirm the extension and prepaid the stay while reserving the same room for simplicity. Our original plan was to stay for 3 nights but our stay was extended two times first for one night, then for two more. We were visiting a close relative in the hospital for the last few days of their life. We stayed at the Comfort Inn in Bellingham, Washington for 6 nights in February 2020.

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How about a smile and say “welcome” and be a true ambassador for the Marriott brand?! Hopefully with time, the young new staff will learn how to better welcome their guests and how to improve customer service. Our only constructive criticism would be better train their new young staff to show a smile and make their guests feel welcomed as we did not get that at all. The property itself is also close to Fred Meyer and Costco and we will definitely return. It is only a 5 mi Ute drive from hotel to airport.

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They no longer run their airport shuttle so we parked at the Bellingham airport for $10 day iso pay $10 a day at the hotel. They do give a grab and go breakfast bag which consisted of a little bottle of water, a cup of cereal, amd an oatmeal bar.

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There was a full breakfast at 6 am on weekdays but we didn’t stay as we had an early flight to catch. The air conditioner was quiet and kept us cool. Towels were all in excellent shape and sparkling white and hot water pressure great. There was a little microwave and fridge which is very useful. We liked how the toilet and a second sink is in a separate little room. The 2 queen bed room is large, comfortable with plenty of lighting and space for everything. For a 9 year old property, the place looks spanking new and very well looked after. Our first time staying here and we were surprised at how well kept the property is.